Terms & Conditions

Welcome to www.madeinearth.lk. This website (the “Website”) is provided by Eco Team (Pvt) Limited as a service to our customers. Please note that your use of www.madeinearth.lk service constitutes your unconditional agreement to follow and be bound by these terms and conditions (the “Terms and Conditions”). You hereby confirm that you have read, understood and accepted all contents.

We reserve the right at our absolute discretion to change the Terms and Conditions from time to time with or without notice to you. Any such changes will take effect when posted on the Website and it is your responsibility to read the Terms and Conditions on each occasion you use this Website and your continued use of the Website shall signify your comprehension and acceptance to be bound by the latest Terms and Conditions. If you do not agree to (or cannot comply with) any of the Terms and Conditions, you must not use this Website.

This Website may contain links to other sites operated by parties other than www.madeinearth.lk, and we are not responsible for the privacy practices or the content of such websites. You hereby confirm that you are aware of the risks and threats connected with electronic data transmission.

All the Information (as defined below) provided must be accurate. Providing any inaccurate Information constitutes a breach of these Terms and Conditions.

Password and Security

When you register to use the Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services (see below for contact details) immediately. However, you could be held liable for losses incurred by Eco Team (Pvt) Limited or any other party due to someone else using your password. You may not use anyone else’s password at any time without the permission of the password holder.

Delivery/Shipping

Our delivery service may not be available on certain mercantile holidays in Sri Lanka and other holidays decided at our discretion. We deliver only within the cities as identified in the Site. Upon delivery of the goods, the person accepting the goods ordered must sign a copy of the invoice. Provided however items delivered as provided herein cannot be returned or exchanged for any reason.

Availability of the Site

Although we aim to offer you the best service possible, we make no promise that the services at the site will meet your requirements. We cannot guarantee that the service will be fault-free. If a fault occurs in the service you should report it to the Customer Services (see below for contact details) or by email at [email protected], and we will attempt to correct the fault as soon as we reasonably can.

Our right to suspend or cancel your registration

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach your obligations under these Terms and Conditions. You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the Site. The suspension or cancellation of your registration and your right to use the Site shall not affect either party’s rights or liabilities

Payments

In case you decide to do a credit card payment, it will be going through a Secure Payment Site operated by DirectPay. Your card details will be securely transmitted to the Cargills Bank Limited for transaction authorization using SSL 128bit encryption. All payments will be accepted in US Dollars according to the bank exchange rate.

Customer Service

If you have any queries, please contact us online www.madeinearth.lk or via telephone: 0710777676, Hotline: 070 444 3 444

Acceptance of Orders

Nothing that we do or say will amount to any acceptance of your offer until we send you an email notifying you of the order acknowledgment. At this point, a contract will be made between us for you to buy and us to sell the products that you have ordered from us.

After the time the contract is made, you cannot amend your order.

However, we reserve the right to make an amended / counteroffer including cancellation, within 24 hours of the acknowledgment mail.

Returns

Perishable goods – Within 48 hours upon delivery and should have an acceptable reason. The buyer needs to hand over the items to our stores.

Indemnity

You agree to defend, indemnify and hold harmless www.madeinearth.lk and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Website or any breach by you of these Terms and Conditions and/or the applicable laws.

Legal Compliance

You may not access, download, use or export the Site, or the content, software, products or services provided on the Site in violation of any other applicable laws or regulations.

The www.madeinearth.lk is owned and operated by Eco Team (Pvt) Limited, a company registered in Sri Lanka whose registered office is at No. 20/63, Fairfield Gardens, Colombo 08, Sri Lanka.

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